Delete your data, clearly.

How to submit a request

Call +91 82875 98083 and say that you have a data deletion request. When possible, call from the phone number associated with your Neev account or business.

In the first call, provide only your name, the business or workspace name, and whether the request concerns the whole account or specific records. Do not share customer records, identity documents, passwords, payment-card data, or one-time login codes. We will arrange any additional identification through an appropriate channel.

Identity and authority checks

Before acting, we may ask for limited information to confirm your identity, account relationship, and authority to request deletion for a business. If the business using Neev controls the relevant record, we may coordinate with its authorised administrator.

We will not use verification information for an unrelated purpose.

What happens next

We review the scope, identify data linked to the verified account or record, and tell you if more information is needed. Eligible data is removed from active Neev systems, and protected backup copies expire through their normal lifecycle.

We will confirm the outcome or explain why particular information cannot be deleted. We do not publish a fixed completion time because the scope, verification needs, and applicable legal obligations differ between requests.

Information we may need to retain

We may retain limited information where required by applicable tax, accounting, regulatory, court, fraud-prevention, security, or dispute-resolution obligations. We may also keep a minimal record of the request and our response.

Where only part of a record must be retained, we will limit its use to the reason for retention when reasonably possible.

WhatsApp, Meta, and other external systems

Deleting a Neev account or Neev-controlled copy does not automatically delete messages, account records, or other data held independently by Meta, WhatsApp, your mobile device, another participant, or an optional integration. Use that provider’s account and deletion controls for data it independently controls.

External services, including Cloudflare for internet delivery, Meta when WhatsApp is used, VeriCite when the public assistant is enabled, and optional integrations you connect, process data under their own terms and privacy policies. Neev does not claim that those providers perform all processing or transient transmission only in India.

Where Neev-controlled data is stored

Neev-controlled persistent production storage, including the primary database, object storage, and backups, is configured in India. The current production deployment uses Google Cloud asia-south1 (Mumbai).

Questions or privacy concerns

Call +91 82875 98083 with your request or question. Neev is operated by Abhishek Kaushik, operating under the trade name Neev.