Section 10 · 7 articles

Platform & settings

The admin surfaces — team, channels, templates, billing, rates, compliance.

01Audit log & GST filing exportsAudit trail of every dashboard mutation (who did what, when) — readable by owner and manager — plus GSTR-1 / GSTR-3B / HSN-summary export for filing.OwnerAccountant02Billing & subscriptionView your current plan state and edit the billing contact (email + GST invoice address) that Neev's own invoices and billing notices use.Owner03ChannelsSet up your WhatsApp Business number(s) via Gupshup, see SMS and email provider status at a glance, and toggle overnight quiet hours for customer messages.OwnerManager04HSN & GST ratesLook up the GST rate for any HSN code and add tenant-specific overrides (CGST/SGST/IGST/cess) when your product's rate differs from the system default.OwnerAccountant05Notification preferencesChoose which lifecycle events notify customers on which channel (WhatsApp / email / SMS), and confirm your SMS and email providers are connected.OwnerManager06Team & rolesInvite teammates by phone or email, assign one of six operational roles, change roles, and remove members — all owner-controlled.Owner07Message templatesEdit the email / SMS / WhatsApp message sent for each lifecycle event (order shipped, invoice generated, etc.), preview with sample data, and reset to the built-in default.OwnerManager