| Role | View stock & batches | Record receipt | Record adjustment | Pack |
|---|---|---|---|---|
| Manager | Allowed | Allowed | Allowed | Allowed |
| Delivery | Not allowed | Not allowed | Not allowed | Not allowed |
Overview
The delivery screen is the rider's whole job on one phone screen. It shows how many stops are left today, how much cash is still to collect, and the very next address to reach — with Navigate, Call and a one-tap "done" button. No paper run-sheet, no calling the office to ask "which delivery next." Open it, drive to the stop, hit the tick, move on.
Where to find it
On the phone, the delivery app lives at /m/delivery/home — the single Today tab in the bottom bar (home icon). This is a mobile-only field screen; there is no desktop equivalent.
Who sees it: only the Manager and Delivery roles can open the delivery run. A driver logging in lands here automatically. If anyone else opens the route, the access gate bounces them to their own home screen.
Key concepts
- Shipment — one delivery against an order. The run is built from your active shipments, not from raw orders or invoices.
- COD — cash on delivery. A stop tagged COD shows the amount you must collect, and the black hero card totals all COD still pending across the run.
- Stop status — where a shipment is in its journey: Awaiting pickup → Picked up → In transit → Out for delivery → Delivered. The tick button moves it one step forward.
- Next stop — the screen picks it for you. It prefers a shipment already marked Out for delivery, otherwise the lowest stop number on the route.
Common workflows
The list refreshes on its own about once a minute, and again when you switch back to the app — so a stop the office cancels or reassigns drops off without you reloading.
Role notes
Both roles use this screen the same way — view the run and advance stops. Manager typically runs it to track or cover deliveries; Delivery is the rider on the road.
What Delivery does not get, by design, is anything beyond delivery itself. The DELIVERY role is the most restricted in Neev — read-only on just orders and invoices elsewhere in the app. On the web side it cannot create or pack orders, and it cannot mark an invoice paid or generate documents. Collecting and reconciling COD against the books is an office job, not a tap on this screen.
Manager runs day-to-day operations broadly, but a few money-sensitive actions stay with the owner — a manager cannot void an invoice or change HSN tax rates, and cannot manage the team or tenant settings.
Tips & time-savers
The remaining-stops list is already sorted in route order, so just work top to bottom. A green FRESH pill flags stops that need to move first; a butter pill shows the COD amount you'll be collecting there, so you know how much cash to keep ready.
Gotchas
If the run shows "No open stops," it means there are no active shipments assigned right now — not that the app is broken. A red "Route unavailable" message is a connection problem; pull to refresh and it will retry.