07 · Packs
Paid Pack

Capturing prescriptions

Capture a doctor's prescription against an invoice for Schedule-H/H1/X drugs — photo, doctor name, MCI/council number, prescription date — so the dispensing trail is complete.

5 min read · updated 28/05/2026

Paid Pack · locked

This article is part of the Pharma PackPharma Pack

You can read the guide. The actions it describes unlock when an owner adds this Pack in Billing & entitlements.

Overview

When you sell a Schedule-H, H1, or X drug, the law expects a doctor's prescription on file against that sale. Keep it on a paper chit in a drawer and you have nothing to show an inspector. This screen lets you record the prescription — a photo, the doctor's name, the date — against the exact invoice it belongs to, so the dispensing trail is complete and searchable.

Paid Pack · locked

This article is part of the Pharma PackPharma Pack

You can read the guide. The actions it describes unlock when an owner adds this Pack in Billing & entitlements.

This is part of the Pharma Pack. Your Owner installs the Pharma Pack from settings to turn it on. Capture is a manual step you do yourself — Neev does not yet auto-detect a Schedule-H line and force a prescription on you (see Gotchas).

Where to find it

Web only. Go to Pharma → Prescriptions in the sidebar, at /pharma/prescriptions. Only the Owner sees this screen and can use it. There is no mobile version.

The page lists every prescription you have captured, newest prescription date first, with the invoice it sits against, the doctor, the prescription date, and a link to the file.

Key concepts

  • Schedule-H / H1 / X — drug classes under the Drugs & Cosmetics Rules that can only be sold against a doctor's prescription. Schedule-N covers narcotics, which carry a separate register.
  • MCI / Council number — the prescribing doctor's medical-council registration number. Optional here: non-MCI prescribers like Ayurveda and Homeopathy doctors are accepted, so the field can stay blank.
  • Rx number — the prescription's own printed number. Optional too — handwritten chits often don't have one.
  • Prescription file — the scan or photo of the prescription, stored as a secure file link. You upload the image and Neev keeps the link against the record.
  • 84-month retention — captured prescription files are held for the seven-year (84-month) regulatory floor. You can keep them longer, never shorter.

Common workflows

1
Open the capture form

On Pharma → Prescriptions, hit Capture prescription (top right, or the button on the empty state).

2
Fill the required fields

Enter the Invoice ID the prescription is for, the Doctor name, and the Prescription date (DD/MM/YYYY). Attach the Prescription file — its photo link or key. These four are required.

3
Add the optional details

If you have them, add the doctor's MCI / Council number and the Rx number off the paper. Leave them blank for a handwritten chit or a non-MCI prescriber.

4
Save it

Hit Capture. The row appears in the list against that invoice, stamped with when you captured it and who.

5
Find it again later

Use the search box — it filters live by invoice ID, doctor name, or Rx number as you type. Narrow by a prescription date range with the two date pickers. Click the invoice link on any row to jump through to the full invoice, or the file link to open the prescription image.

Role notes

Only the Owner works with prescriptions today. Both reading the list and capturing a new prescription are Pharma Pack permissions — they bind to the Owner only once the Pharma Pack is installed on your account. Until then, even the Owner does not hold them. No other role (Manager, Operator, Sales, Accountant, Warehouse, Delivery) sees this screen.

Tips & time-savers

Tip
Type the Rx number when the paper has one. Later you can find that exact prescription instantly — the list search matches invoice ID, doctor name, and Rx number, all live as you type. A row with no Rx number can only be found by invoice or doctor.

If you handle a stack of counter prescriptions at once, capture each against its own invoice in one sitting — the form resets after every save, so you stay on the same screen and keep going.

Gotchas

Warning
Neev does not block a Schedule-H sale that has no prescription. A background check on new orders is observational only — it never rejects the order — and that auto-detection is dormant today because drug-schedule tagging on products hasn't shipped yet. So nothing reminds you. Capturing the prescription is entirely on you; blocking enforcement lands in a later release. Treat capture as a fixed step in your counter routine, not something the system will catch for you.

One more: the form has a Notes box, but notes aren't saved yet — put anything that must survive into the prescription file image itself. And a prescription is tied to a real invoice, so capture it after the invoice exists, using that invoice's ID.

Related